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| Current turnaround time is 6-8 weeks from the
date received. however we do offer rush orders.
Rush Fees are as follows:
1 day - $20 per tape, 1 week - $10 per tape & 2 weeks - $5 per tape in addition to transfer fee
Rush fees are for processing time only and do not include transfer fees, shipping time or shipping fees.
Let us know if you need expedited shipping as well.
Voucher Redemption Instructions
Thank you for purchasing our voucher from Groupon. Below you will find instructions for redeeming your voucher.
First we'll go over what is covered and what is not covered with your voucher. Then we'll quickly mention upgrades that you should be aware of but are not necessary. Lastly we'll go through the best way to handle sending your order to us for the best results possible.
What does this offer cover?
This offer covers conversion of either 10, 8, 5 or 4 videos to individual DVDs depending on the Groupon offer you purchased. If you purchase one for more than you have tapes to cover you may use the additional ones for extra copies instead of transfers. However extra copies are only five dollars each at regular price, so you will need to weigh your options prior to ordering extra copies and determine what is best for you. We will transfer each tape in its entirety to it's own DVD regardless of the length of the original tape (we do not offer editing with this service). However you can pay an additional fee to combine multiple tapes onto a single DVD. In combining multiple tapes onto a single DVD we do not recommend putting more than 2-3 hours on a single DVD if it can be avoided.
This offer is valid for the following types of tapes only:
While we can transfer some foreign format tapes, our Groupon offer does not cover any foreign formats. If you have foreign format tapes there will be an up charge for transfer.
Sending your order to us
Ok now that we've gotten all the other stuff out of the way lets go over sending your order to us.
The first thing you need to do is print out your Groupon voucher(s). There should be a bar code in the middle of the page. If there isn't then give us a call and we can walk you through finding the voucher in your Groupon account.
Second, Write your Name, Address, Phone number and email address on your voucher(s).
Third is the actual packaging. Place your tapes and vouchers securely inside a box with packing material surrounding them to protect them from damage in shipment. Do not send them to us in any sort of envelope even if it has bubble wrap as it will not be protected. We recommend using the US postal service and shipping your items to us Media Mail with tracking. It's the least expensive option for you that can be tracked.
If you have any questions that were not answered please feel free to call us at 336-946-2874 or email us at firstname.lastname@example.org
Our Services Include: VHS to DVD, Beta to DVD, Hi8, High8,Video 8, 8mm Tape and Digital 8 to DVD, VHS-C, VHS Compact, Mini DV and DVC to DVD, 8MM and 16MM Film to DVD, Photos, Slides and Negatives to DVD Slideshows, Cassettes to CD, Mini Cassettes to CD, Records 45, LP / Album and 78 to CD, Reel to Reel to CD and Much more!!! If you have an Audio or Video project in mind feel free to ask us and most likely we can do it for you.
We buy old Cameras and Recording equipment. Call for details.
Winston Salem Area Location:
Memories On Media 5723 Country Club Rd. Suite 200 Winston Salem, NC 27104 336.946.2874
Hours: Monday - Thursday 9pm - 5pm and Friday 9am - 2pm Saturday by appointment only
Copyright 2012 Memories On Media, Inc.
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